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No confirmation E-mail recieved when creating a new user.

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BOX Admin

Hi,

We recently created a new user and we have not received any confirmation email even after deleting and re-creating the user. The mail does not show up in our spam filter or mail-flow.

 

Please advise.

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1 commentaire

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

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