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Check if User is in Email Suppression List

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Michael Timothy

I'm with BYU IT Support. We are inviting the user back to our enterprise with an email, but she is not receiving it. I need to know if she is in the suppression list and if she is, if you could remove her.

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  • Rona

    Hi Michael, 

    Welcome to Box Community and glad to help! 

    Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support. 

    Thanks for posting! 

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