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Duplicate files

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Box User

When I open a file saved in Box on various devices it creates duplicates when saving rather than updating the latest / most recently saved file?

I have 'filename'1,  'filename 2, filename 3 etc

 Can someone advise how to avoid this. 

Thank you

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3 commentaires

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Can we confirm the method you're using to edit and save the files that's resulting to your duplicate files. And would you mind adding a screenshot of your duplicate files for a closer look? 

    We'll love to further assist! 

     

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  • John Tobias

    I also have this issue, can it get resolved?

     

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  • Amber Slaughter

    I am having the same issue. What is happening and how do we fix this?

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