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User confirmation email not sending to my new user

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Chase Dowling

I am trying to set up our new employees access to our Box. However it is not sending the confirmation email to her email which is [information redacted]. Please help. 

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  • Rona

    Hi Chase, 

    Welcome to Box Community and glad to assist!

    Looks like you've worked with a member of our team to address your query. Let us know in this forum if you have additional questions. 

    Thanks for posting!

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