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missing Search bar

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Timothy Fauber

I have been give access to a box folder and when I navigate directly to that folder, I notice two things. 

One) there is no search bar.  

Two) the folder I was given access to appears to be the root folder. I expect 'All Files' to be the root folder.  

As this folder is filled with more folders and files I am having difficulty finding the document I want. 

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  • Rona

    Hi Timothy, 

    Welcome to Box Community and glad to help! 

    Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support. 

    Thanks for posting! 

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  • Toby Hill

    I'm having the same issue, the search bar was gone then appeared again a few weeks ago - now it's disappeared again.  Any solutions?

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