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Cant change email address.

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Dennis Liddle

My company got bought out and they changed our emails. I try to link the new email address and I get this message "This email belongs to a different organization and cannot be added as an additional address in your Box account."

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  • Rona

    Hi Dennis,

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting! 

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