Is there a way to request for a password reset by authenticating via 2FA / OTP Code when one no longer has access to the email?
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I have a similar problem as described in this post with two of my accounts and wrote a comment to the post, but today I noticed the "COMPLETED" sign on the post, which made me wonder if any one even looks at comments to completed posts?
That is why I am writing again in this new post.
Hopefully someone can help me :)
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Hi Joanna,
Welcome to Box Community and glad to help!
Can you submit a new case using the affected Box account? If you're unable to sign in please use this link.
Thanks for posting!
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