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2-step verification Issue

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NOEL Benoit

Hello

I experience most of the time (not all) issues with log in to BOX using the 2-step verification process. In fact, most of the time I do not receive the 6-digit code by SMS on my smartphone ... even after clicking several times on the Resend the Code Button.

Thank you for your support

BRs

Benoit

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  • Rona

    Hi Benoit, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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