Please run script to reset my account

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J bird

• 19 novembre 2023 14:57

Please run script to reset the file count/ usage my account

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  Ann

  • 20 novembre 2023 21:29

  Hi,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Let me know if you have questions!

  Best regards,
  Ann

   

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