Space reported incorrectly
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I deleted all the files from my account and trash bin, but the space is still showing occupied. it's supposed to show 0.
Thx for help.
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Hi,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thank you for posting!
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