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Current Files Replaced with Old Files

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Randy Bryan

One of our users was working in a folder on Friday afternoon and said suddenly everything was replaced by stuff from June/July.  Nothing is in the recycle bin.  It's as if a restore was done somehow.   Is there a way to recover the contents of the folder?

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  • Ann

    Hi Randy,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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