Fix Account Storage

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Allison McNeill

• 4 décembre 2023 16:38

My storage capacity limit says it's been reached, but when I go into account settings I'm nowhere close to my limit. Can you please fix this. 

 

Allison 

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  Rona

  • 6 décembre 2023 22:58

  Hi Allison, 

  Welcome to Box Community and glad to help! 

  It seems that you don't have your own folder and you've not reached your storage allocation. To get a closer look, can you please take a screenshot of your upload error? 

  We'd love to further assist! 

   

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