Lost files after upgrading

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Kanica Allagh

• 6 décembre 2023 03:40

Critical issue -- After upgrading from personal pro to starter business, I've lost all my files. I need them back ASAP. Please let me know when this will be resolved.

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  Rona

  • 7 décembre 2023 14:07

  Hi Kanica, 

  Welcome to Box Community and glad to help!

  It shows that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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  Holli Scharfschwerdt

  • 30 avril 2024 17:45

  I've had this happen as well.  Can someone please help?

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