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Lost Authenticator App - cant login to box

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Ken Horne

Hello, 

I got a new phone and all of my Authenticator App tokens are gone. I am unable to login to my box.com account. Can you help please? Thank you

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  • Rona

    Hi Ken, 

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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