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Can not upload file even I have storage left

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Rajib Ganguly

Hi,

Can not upload a file of 1.84 GB, it is showing storage limit is exceeded. But I have 50 GB in total and I have used only 4GB approx till now. Please help.

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  • Rona

    Hi Rajib, 

    Welcome to Box Community and glad to help!

    In order to help with your upload issue, can you attach a screenshot of your error?

    We'd love to further assist! 

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