Remove a users's 2FA

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Sanju Abraham

• 13 décembre 2023 20:28

I have a user that can't log in because they don't have access to their authenticator. Can I reset this user's account so that they can log in without 2FA?

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  Rona

  • 15 décembre 2023 19:52

  Hi Sanju,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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