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Change email

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Ian Alexander

I'm trying to change my profile email from the one that is designated on my account but I keep getting an error telling me that the email I'm trying to link is already connected to a box account. I've verified that this is incorrect. Please lmk how to resolve this issue. 

 

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  • Rona

    Hi Ian, 

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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