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My Login is Not taking Me to the Right Account

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Hannah R Jordan

My employer sent me an invitation to collaborate on Box. I set up an account and was able to see all the files between me and my employer. Now that I try to login it takes me to a new account and not the one collaborated with my employer. 

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  • Rona

    Hi Hannah,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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