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Storage is not correct

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David Uroz Tomas

Good morning everyone,

I have noticed that my account displays wrong information about the storage availability. I have deleted several files but it is still almost full.

I have read that a script can be run to update that information and it is something that I haven't had before, could I have this in my account? Even if only can be requested once, I will need the space soon.

Thank you! 

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  • Rona

    Hi David,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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  • David Uroz Tomas

    Hey Rona,

    Thank you very much for your time and service.

    Everything is correct now :) 

    Have a nice day!

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