MFA device reset

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Zaccary Jones

• 3 janvier 2024 18:09

I had to replace my phone and I am unable to use my new device with my authenticator app to access Box.

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  Rona

  • 4 janvier 2024 19:41

  Hi Zaccary,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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