Preview does not load and file(s) cannot be downloaded

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Megan Armstrong

• 8 janvier 2024 18:39

I'm unable to access and/or download any of the files on my Box account. 

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  Rona

  • 8 janvier 2024 22:06

  Hi Megan, 

  Welcome to Box Community and glad to help!

  It seems that your folders are all shared folders. Can you verify  your permission in those folders? 

  Thanks for posting! 

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