Multi-factor authentication - phone number changed

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Alessandro Kopp

• 10 janvier 2024 18:39

Hi,

I can't get access to my account anymore because I changed my phone number and can't get through 2FA. Could you please help with that?

Thank you.

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• 

  Rona

  • 10 janvier 2024 19:51

  Hi Alessandro, 

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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