Perte code Authenticator

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Box User

• 15 janvier 2024 14:30
• Modifié

Hello, I can't find my authentication code. I can't reset it. As a result, I can no longer connect to my Box account. I need help from support so I can reset.

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  Ann

  • 15 janvier 2024 19:59
  • Modifié

  Hi, 

  Welcome to the Box Community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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