2FA setup QR code doesn't show up

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Christian Miller

• 20 janvier 2024 05:37

Hi! I tried to setup 2FA with an auth app. The QR code doesn't show up. I tried various browsers and deleted cookies. Didn't work. Please open a support ticket for me.

BR

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  Rona

  • 22 janvier 2024 19:54

  Hi Chris, 

  Welcome to Box Community and glad to assist! 

  Seems that you'll need assistance from Product Support regarding 2FA. Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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