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Not enough space on Box - Should Have Unlimited

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Kelley Shepherd
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Hi Folks - 

I'm getting an error "You do not have enough space..." when I try to move a file in my enterprise box account. 

This is considerably disruptive. This is not a folder shared with external users and (as I'm the admin) all of our personnel should have unlimited storage. 

Please advise. 

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  • Rona

    Hi Kelley,

    Welcome to Box Community and glad to assist! 

    To address your storage issue let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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