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Change phone number and can't 2FA

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Gen Nagano

My account has 2FA enabled but I changed my phone number this. Can't seem to find any better way to contact support, although I know they'd need account specific info.

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  • Rona

    Hi Gen,

    Welcome to Box Community and glad to assist!

    I have created a ticket to address your 2FA issue and a member from Product Support Team will get in touch and please keep an eye out. 

    Thanks for posting! 

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