Box Status

User email invalid error

Terminée
S’abonner
New post
Amy Pellino
Hi! I am a paying customer, and am having difficulty changing my existing email on file to a new email. Each time admin attempts to update email an error appears. User email is invalid. Please advise. A customer contact number to discuss would be greatly appreciated.
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1 commentaire

Date Votes
  • Rona
    • Modifié

    Hi Amy, 

    Welcome to Box Community and glad to assist!

    I have created a ticket to help update your Box email and a member from Product Support Team will get in touch, please keep an eye out. 

    Thanks for posting! 

     

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