I can't log in to Box

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Nishimura Yuriko (西村 由梨子)

• 25 janvier 2024 01:27
• Modifié

I received an inquiry from a customer about not being  to login to the Box system.

 

Specifically, when he enters his username,

a screen saying "Last name and first name are required"

I can't handle it. Could you please deal with it ?

0

• 

  Rona

  • 24 janvier 2024 21:27
  • Modifié

  Hi Nishimura, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

   

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