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Cant upload files saying box is full and to upgrade

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Ginette Marino

I am trying to upload documents and it keeps telling me I am out of space. The account was upgraded and there is plenty of space available why is this happening

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  • Ginette Marino

    This is what I am getting

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  • Rona
    • Modifié

    Hi Ginette, 

    Welcome to Box Community and glad to assist! 

    Can you cross it out (x) to suspend the upgrade prompt? 

    If this thing continues, please let us know in this forum. 

    Hope it helps! 

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