Lost Authenticator App - cant login to box

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佐々木　菊美

• 25 janvier 2024 06:14

My colleague lost authenticator apps then he can not log in. Please help. 

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  Rona

  • 25 janvier 2024 20:33
  • Modifié

  Hi there, 

  Welcome to Box Community and glad to assist!

  We'd love to help address the user's login issue and kindly advise him to open his ticket. 

  You can advise him to open his browser and go to support.box.com. Scroll down to select For a Box issue you are experiencing yourself (do not log a customer request here)

  Thanks for posting! 

   

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