Box folders created with the same name

We’ve integrated Box with Apache NiFi, there is a processor which puts files to Box folders. In case a folder does not exist, it is created by NiFi. Usually there are several nodes in NiFi cluster so two or more NiFi instances try to create the same folder in Box parallel.

Normally Box returns 409 (conflict) in case the folder is being created while another request arrives for the creation of the same folder.

We experienced intermittent failures during our system tests when subfolders are created in Box (e.g. folder1/folder2/folder3) .
Sometimes a folder is created twice with the same name, which is considered illegal since folder names are unique in Box.
It seems Box does not throw an error in some cases and creates a folder with an existing name.
According to Box developers this is not the expected behaviour.

We use box-java-sdk, 4.4.0.

Rona

26 janvier 2024 22:21

Hi Krisztina,

Welcome to Box Community and glad to assist!

You may take this to our Developer team's attention instead. Please visit our developer forum.

Thanks for posting!

Krisztina Zsihovszki

27 janvier 2024 06:57

The problem originally was posted to Developer Forum: https://forum.box.com/t/box-folders-created-with-the-same-name/1751?_gl=1*12ojiir*_gcl_au*MjMzODIyMTkxLjE3MDYwMDE0ODk

Developers adviced me to open a support ticket (here) since this behavior in not expected.

In case it's not the proper way of creating a support ticket, can you please advice where I can create a bug ticket for this issue?

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