Box Status

upgrade to personal pro

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Alan Steven

Trying to upgrade to personal pro is prompting me for account verification.  I have been in contact with Box billing via my linked email account, with details, but they have been very slow to respond.  

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  • Ann

    Hi Alan,

    Hi , 

    Welcome to Box Community!

    To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.

    Thanks for posting! 

    Best,
    Ann

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