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Empty account but storage displays 13,7 GB used

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Alexander

I clear all the folders and files in my account (include clearing Trash) but it still display 13.7GB used

1. 13.7GB used

2. Empty driver

3, Check in Account Settings > Storage

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  • Alexander

    please run a script for my account to fix the data inaccuracy issues

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  • Ann

    Hi Alexander,

    Welcome to Box Community!

    The data storage in your account has been cleared up and it should now display the correct storage space.

    Thank you for posting!

    Best,
    Ann

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