Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

One seat is missing. What to do?

Répondu
S’abonner
New post
Aleksandra

It says that 2 seats (out of 3 ) are taken, and here is only me  . What is going on?
I bought package with 3 seats. Also I am not able to see who is the "user" to whom second seat is given. I can see only myself and no one else. The "support" tab is not clickable. 

I appriciate every response.

0

Commentaires

1 commentaire

Date Votes
  • Ann

    Hi Aleksandra, 

    Welcome to Box Community!

    To assist you with your seats/license issue, please contact our billing team directly at billing@box.com. 

    Thanks for posting! 

    Best,
    Ann

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.