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I cancelled my account a month ago and I just got charged

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Greg Bockis

I cancelled my account on December 20, 2023. I just got charged on January 27, 2024. How can I have my account refunded? This is an illegal practice and I would not recommend anyone use Box. 

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  • Rona

    Hi Greg, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

     
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