@mention not working for a specific user

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Jeremy Brenn

• 1 février 2024 13:18

I can @mention all users in our license except for one of them. Not sure why. Can anyone help?

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  Rona

  • 1 février 2024 14:35

  Hi Jeremy, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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