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Adding my account to my company's enterprise

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Morgan Bradshaw

Hi there, I have an account (created with my work email), but when my CEO tried to add me to the company account, he got a message saying "Email already used in a box account but not associated with an enterprise." How can I get added to their enterprise account?

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  • Rona

    Hi Morgan,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting! 

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