Accessing files from a company that has filed bankruptcy

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Rio Villa

• 9 février 2024 02:32
• Modifié

I was given a link to my wedding video files on Box, but shortly after the media company shut down without warning that these files would become inaccessible. I still have the links they sent me but it says it has been removed. Can anyone in tech support help me access the files?

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• 

  Rona

  • 9 février 2024 21:27

  Hi Rio,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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