Unable to Upgrade My Plan

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Shelby Monroe

• 9 février 2024 17:55

Trying to upgrade my plan and getting the message below:

 

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

 

Please help!

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• 

  Rona

  • 9 février 2024 20:44

  Hi Shelby,

  Welcome to Box Community and glad to assist! 

  It's best if you would reach out to our Sales team directly. You can chat with a member of our team by going to this link. 

  Thanks for posting! 

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