unable 2-Step Verification, new phone

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Igo Tan

• 12 février 2024 17:34

Hello
My phone was broken and lost 2 factor for Box account?
Could you help to get me access to my Box account?
Igo

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• 

  Rona

  • 13 février 2024 19:29

  Hi Igo, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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