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How to Change MFA number in Box account for myself

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Charlene DePuy

Hello, I am trying to figure out how to reset the MFA phone number we have set up as the phone number is no longer active. I can't login to account to change the phone number.

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  • Rona

    Hi Charlene, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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  • Sebastian

    Why would you make this such a big secret? Why not just post the reply here? So many people ask this question and no answers. I need to change my number where and how?

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