Email already used in a box account but not associated with an enterprise

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Dougal Thring

• 20 février 2024 01:56

Hi there, I having an issue adding a new member and got a message saying "Email already used in a box account but not associated with an enterprise." How can I get this person added?

Thanks

Dougal

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  Rona

  • 20 février 2024 20:04

  Hi Dougal, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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