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Upgraded to Box Business - lost access to files

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Padraic O'Reilly

We recently upgraded our account to Box Business as we reached the 100gb threshold. This has kicked out all collaborators for our files and I can't access them either as admin. Even the local files won't open as it says path not found.

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  • TIMBAA

    same here we faced same issues 

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  • TIMBAA

    We recently upgraded our account to Box Business as we reached the 100gb threshold. This has kicked out all collaborators for our files and I can't access them either as admin. Even the local files won't open as it says path not found. how to solve it out ?

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