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Migrating exiting box account to a corporate account

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Jeffrey Gardin

I have a person with a Box account using their company email address. When I try to add them as a managed user to the company account it fails. Is there a way to move their account? 

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  • Rona

    Hi Jeffrey,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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