Box Status

Storage Limit reset request

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C Veenstra

Hi Support,

Would it be possible to run the script to clear my storage limit message?
Have about 5.5 GB of data in the Box folder on my PC, but my account shows 9.2 GB online.
Thanks in advance.

Best Regards,

Chris

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2 commentaires

Date Votes
  • Rona
    • Modifié

    Hi Chris,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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  • C Veenstra

    Thanks a lot for your support Rona.
    All looks okay on my end again.

    Best Regards,

    Chris

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