Locked out of my Box account dues to MFA

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Omkar Phadtare

• 4 mars 2024 06:44

Since, I changed my phone, I'm currently unable to login to my box account and I need to access the data urgently.
Any assistance here would be highly appreciated.

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  Rona

  • 4 mars 2024 19:31

  Hi Omkar, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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