Box Status

Incorrect Storage Usage Shown

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PRI General
Hello, I was hoping you could help with an issue with incorrect storage usage. on my computer it is showing less than 2Gb used, but on BOX.com it is showing no space available, thank you.
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  • Rona

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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  • PRI General

    Everything shows correctly now, thank you!

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