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Changing primary email address.

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Richard Wright

I am a sole Enterprise user. My existing primary email address was lost because the supplier decided not to support the domain.

So I now want to change my primary email address to a gmail.com one. Over four hours I have followed various advisory pages, but they all end in failure (supposed links are missing) or refusal to accept a gmail address..

Could you please instruct me how to change my primary email address, when the existing one is dead.

I am of course happy to send you further information about myself, in order to maintain security.

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  • Rona

    Hi Richard,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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