Box Status

not getting confirmation/verification email

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Mary Maran

I am still not getting verification email.  I have enabled 2 factor verification.  possibly I have two box accounts.  I note that I upgraded the plan on one of my accounts yesterday.  can you pls help me. I have now spent 6 hours trying to get Box to work for me.  Thanks!!  --Mary

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  • Rona

    Hi Mary,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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