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Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise."

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Rachael McCombs

I am not able to add a user because "Email already used in a Box account but not associated with an enterprise."  

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2 commentaires

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  • Rona

    Hi Rachel,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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  • mleu

    I cannot add the following emails to my user group.

    tphan@mlarchitecture.com and atan@mlarchitecture.com

    can you free these up so i can add them please. 

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